Flow Tech Coatings (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us.
1. Information We Collect
We may collect the following types of information:
Personal Information When you:
Fill out a contact form
Request a quote
Call or text our business number
Respond to an advertisement
We may collect:
Name
Phone number
Email address
Address or project location
Project details
Automatically Collected Information When you visit our website, we may collect:
IP address
Browser type
Pages visited
Time spent on site
Device type
This information is used to improve our services and marketing efforts.
2. How We Use Your Information
We use your information to:
Respond to inquiries
Provide quotes and services
Schedule consultations
Send appointment reminders
Send follow-up communications
Improve our marketing and customer experience
Comply with legal obligations
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. SMS & Communication Consent
If you provide your phone number, you consent to receive calls and text messages related to:
Quotes
Appointments
Service updates
Follow-ups
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at the information below.
We do not sell or share your mobile information with third parties for marketing purposes.
4. How We Protect Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet is 100% secure.
5. Sharing of Information
We do not sell your personal information.
We may share information with:
Service providers (such as CRM systems or payment processors)
Marketing platforms (for advertising purposes)
Legal authorities if required by law
All third parties are required to protect your information.
6. Cookies & Tracking Technologies
Our website may use cookies or tracking tools (such as Meta Pixel or Google Analytics) to:
Measure advertising performance
Improve user experience
Analyze website traffic
You may disable cookies in your browser settings.
7. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Request deletion of your information
To make a request, contact us using the information below.
8. Changes to This Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
